What information do we collect via our website?

We may collect, store and use the following kinds of personal data:

1. Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views – via Google Analytics).
2. Information that you provide to us via the contact form.
3. Any other information that you choose to send to us.

What information do we collect internally?

We may collect, store and use the following kinds of personal data:

1. Email addresses and other contact information.
2. Website hosting, database, email set-up information and FTP details.
3. Login to third party tools (PayPal, MaiChimp etc).
4. Social media login details.
5. Any other information that you choose to send to us in relation to past, on-going and future projects.

How do we use this information?

1. To improve our website performance and personalise your browsing experience.
2. To contact you for the purpose of quoting or discussing an enquiry.
3. Add you to our marketing database if you have shown consent to opt-in.
4. To contact you with regards to on-going projects or any queries we may have.
5. To maintain, edit or change your website.
6. Deal with enquiries and complaints made by or about you relating to the website.
7. To maintain, edit or update information on your third party accounts.
8. To update your social media account when requested.
9. To speed up future work and create consistency.

Website cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and we will use the persistent cookies to: enable our website to recognise you when you visit;

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

Disclosures

We may disclose information about you to [any of our employees, officers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

1. To the extent that we are required to do so by law;
2. In connection with any legal proceedings or prospective legal proceedings;
3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
4. To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

Data protection – security of your personal data

Treefrog are registered with the ICO (The Information Comissioner’s Office) under registration number: ZA001873. The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential and regularly changed/updated.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.[We may also notify you of changes to our privacy policy by email.]

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

If you would like to opt-out of any future marketing please email: mail@treefrogdesign.agency

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to mail@treefrogdesign.agency or by post to The Studio, Cornfields, Portsmouth Road, Ripley, Surrey GU23 6ER